Letter of complaint luís Filipe Duarte Aniceto Rua Projectada á Rua 31 de Janeiro 2, 2ºDt 2500-218 Caldas da Rainha Sony

Caldas da Rainha, 9^th of February 2010

Dear Madam or Sir.

I am writing to complain about a stereo I bought in your store on 1^st of February 2010.

I have discovered that the stereo has the following problem: the stereo is broken, because it does not read CDs. I want to return it and get another one. If that is not possible, I want a refund.

Enclosed find a copy of the receipt.